In response to user complaints, auction giant will offer more widespread phone support. Laura Rohde, IDG News Service Monday, February 07, 2005 In response to complaints from users, EBay will expand customer service in the U.S. and Canada while reducing some of the fees it charges sellers, the online auction company says. Within the next 90 days, EBay will limit automated e-mail responses to customer queries and increase its telephone support, says Bill Cobb, EBay president of N...

I was thinking about buying Vue 4, and I see they have Vue 5 coming out next month. They have reduced the price of Vue 4 down to $69. Link

When I signed up for the hosting for my site, they gave me a free copy of Netobjects Fusion 7. I was just wondering what software everybody uses for their sites.

They just released an update for Winamp. Link

I use iTunes to buy music and I think it's great. SAN JOSE, Calif. - With its music downloads selling at a rate of more than a million per day, Apple Computer Inc. said Monday customers have purchased more than 250 million songs from its online iTunes Music Store. The store, now available in 15 countries, is selling 1.25 million songs at 99 cents apiece per day, the computer and multimedia company said. Link

Two and half months after Firefox's 1.0 launch, the Mozilla Foundation has more to celebrate than non-stop media coverage: Firefox has surpassed 20 million downloads. The milestone comes just days after new tallies of Web browser usage shows strong gains by the open source newcomer, which is slowly chipping away at Internet Explorer's dominance. Last November, Microsoft IE product manager Gary Schare told BetaNews, "We think that getting the first set of early adopters is a lot easier th...

Use of Microsoft's Internet Explorer browser has fallen for the seventh straight month, and the decline is beginning to accelerate, according to new data from research firm WebSideStory. Usage of IE stood at 90.3 percent, a one month decrease of 1.5 percent. Meanwhile, Firefox usage rose nearly a full percentage point to 5 percent of the market. WebSideStory also showed gains in Apple's Safari browser and Opera Software's flagship browser. The original Mozilla browser showed some weaknes...

I think the price is too high for this service. Microsoft (Profile, Products, Articles) is launching on Thursday a subscription service that offers users a tight link between the company's MSN Hotmail Web mail service and its Outlook e-mail client PC software. The new service, called Microsoft Office Outlook Live, costs $59.95 per year and includes Office Outlook 2003 for Subscription Services, which is a new downloadable subscription version of Office Outlook 2003, 2GB of online s...

"Avalon" is the code name for Microsoft's unified presentation subsystem for Windows. It consists of a display engine and a managed-code framework. "Avalon" unifies how Windows creates, displays, and manipulates documents, media, and user interface. This enables developers and designers to create visually-stunning, differentiated user experiences that improve customer connection. When it ships, scheduled for 2006, "Avalon" will be available on Windows XP, Windows Server 2003 and all future ...

Microsoft plans to drop the "Home" and "Pro" tags with the next release of Windows, code-named Longhorn, and is looking at shipping a single product that includes the features found in today's Windows XP (news - web sites) Media Center and Tablet PC editions. While still mum on many Longhorn packaging details, Microsoft representatives are more willing to talk publicly about the product now that a first beta release is set to ship in the coming months and the decisions about key operati...

Looks interesting. Link

Microsoft is putting the finishing touches on its spyware killer, which is based on technology from a recently acquired company, Giant Software. The beta version is expected to debut in a few days. Microsoft's December purchase of Giant, a small U.S. publisher of spyware detection software, put Microsoft in a position to offer an antispyware application of its own. Spyware is software that can, among other things, inundate users with unwanted pop-ups and surreptitiously monitor a comput...

Like most people I receive a lot of spam in my inbox. I use mye-mail for pretty much everything including business so finding a wayto filter the spam while minimzing the chances of good mail gettingtagged as spam is important. I recently purchased Outlook 2003 aftertrying out Thunderbird and decided Outlook is better for my needs. Outlook has a built-in junk mail filter that does a prett good job atfiltering the mail, but it seems lately more and more spam is gettingthrough. ...

U.S. holiday shoppers continue to turn to the Internet when searching for presents for family and friends, according to data released Thursday by VeriSign. VeriSign provides network security and authentication services to about 120,000 online retailers. Those companies took in $8.8 billion in online spending during the period between the Thanksgiving holiday on Nov. 25 and the Monday after Christmas, Dec. 27. This was an increase of 24 percent compared to the same period last year, VeriS...

With iPod-savvy Windows users clearly in its sights, Apple is expected to announce a bare bones, G4-based iMac without a display at Macworld Expo on January 11 that will retail for $499, highly reliable sources have confirmed to Think Secret. Link What does everybody think about this?