Known Issues & Unimplemented Features

Published on October 22, 2015 By Island Dog In Ashes of the Singularity

Getting bug reports from the community is a HUGE help to development. With that in mind, here’s a list of some of the big ones we know about, things we could use help tracking down, and features that are just yet-to-be-implemented.

The most useful thing for us (and often the hardest part) is getting clear, simple steps to reproduce a bug. Screenshots and video are great helps too.

Let us know what you find!

Compatibility/Stability

Significant multiplayer stability issues (currently a major focus for us)
Game sometimes stays on initial load screen indefinitely
Game hangs when headphones are unplugged or audio output switched
Some integrated and older D3D12 hardware which is binding tier 1 is not yet supported in DX12 mode
CPU benchmark option can be unstable

Performance

Low framerate if Crossfire or SLI is enabled. These features are not yet supported and enabling them can decrease performance until they are.
TONS of optimization work still to be done.

Gameplay

Engineer building queues sometimes disappear
Lots of balance work still to be done

Steam Overlay doesn’t support DX12 yet

Visual

Game sometimes displays tinted pink or purple (suspected driver issue, still investigating)

General Ashes Troubleshooting

If you have posted to the forums already but would like some additional support, you can follow this link:

https://esupport.stardock.com/index.php?/default_import/Knowledgebase/Article/View/530/175/general-ashes-troubleshooting

MGPU Issues

If you are having issues with crashing when using MGPU and can't get back into the game, delete the settings.ini file located in your Ashes of the Singularity folder under your My Games directory.

Notable Unimplemented Features

Ascendancy War Mode
Detailed performance and rig info in Benchmark Leaderboards
Tutorial

For more detailed info check out the Early Access Schedule post

Comments (Page 3)

Funnytom66

on Apr 15, 2016

Hi. I am running ashes on a laptop with a GTX 970M, 8GB RAM and a i7-4720HQ cpu @ 2.6GHz. When playing the ascendancy wars mission "Deneb - a new enemy", I notice that as soon as I encounter the first objective the game's frame rate drops significantly to the point of un-playability. It appears to be somehow related to a change in the way that the objective and selection circles are displayed, where they are sometimes displaying as pixelated rather than smooth. I also noticed that when I moved the camera back to the bottom right of the map (away from the pixelated objective circles) that the frame rate picked back up. I can't see how to attach an image unfortunately.

I have never encountered this error in any of the other games of Ashes that I have played.

Cheers

Kazzerigian

on Apr 15, 2016

I'm guessing here, but it's an educated guess, that you're overheating. When your laptop overheats it pulls the CPU and GPU processing way down to protect them. I would do some search engine work looking for threads on your laptop model and overheating and find some suggestions. And make sure all your drivers and software is up to date for your laptop and your GPU.

First, find some instructions for cleaning your cooling fans, etc. These will involve compressed air and removing a panel or two, I'd imagine.

Second, and more important, look into temperature-based or processor usage-based fan control. That may be tied to power control options, found in Control Panel. Otherwise, it could be in the BIOS. For gaming, set your laptop up for heavy-duty use. That means that the CPU won't throttle down (unless it gets critically hot) and the fans are on top speed. Hopefully it can be controlled (in BIOS or Control Panel or such) so that it's not at 100% CPU and fan all the time in that mode.

I've fought this problem on an older "gaming" laptop and these kinds of settings were readily discussed in forums. We also eventually used a dock that had a fan on it for best results. The dock was a minor hassle so, many months later, it's not being used anymore. Just the fan settings and regular cleaning.

Good luck!

Funnytom66

on Apr 16, 2016

I loaded the same map again with no issues this time - after running ashes for 45 min I'm only running a temperature of ~60 degrees so I don't really think it was due to overheating. Anyway, its working now and I'll keep an eye on the temps - especially if it happens again.

Kazzerigian

on Apr 18, 2016

Odd. Good luck!

Never123

on Sep 06, 2016

dear Island Dog

could you please update the list Known Issues & Unimplemented Features.

thx

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