Unable to activate : Using silent activation with null serial mode

Published on May 23, 2013 By Island Dog In Personal Computing

You may see a message like the following when trying to activate:

Using silent activation with null serial mode.

Application start: 2013-5-22 2.33.14
Silent mode
Mode 2
Submitting activation request...
Download: failed HttpSendRequest
Result parsing error (1)
Error activating the product
Please ensure the serial number entered is associated with the email you used and attempt to activate again. Include this log file if contacting support.
Using silent activation with null serial mode.

To resolve:

Open Internet Explorer and load any page.
Leave that IE window open.

Now activate the product.

**** If this does not resolve the issue, please contact support@stardock.com****

Comments

alexstone

on Nov 06, 2013

Thank you for this useful information +1

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