Published on July 17, 2009 By Island Dog In Personal Computing

As some of you may have noticed, I have been offline for a few days.  It seems on Tuesday while I was working in the middle of the day, my internet and TV went out.  Figuring it was just an outage I took the family to dinner expecting it to be on when we returned.  Oh, was I wrong.  It was still down, so a quick phone call later I was told our ISP “discontinued” service to our entire community.  Are you serious?

Well yes they were.  After another call to the HOA it was confirmed that we had to find another service.  Luckily, I quickly called Brighthouse and spoke to a salesperson who expedited a cable install since I stressed that I worked from home.  When they arrived a day later, we discovered there was only one cable line going into the house, and that they will have to rewire my entire house for cable. 

So a few hours later we were wired up, and now it was time to setup my routers and all the other good stuff.  Now to catch up from the last couple of days!


Comments (Page 1)
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on Jul 17, 2009

  Amazing they would just shut down, what did they do, go bankrupt?

on Jul 17, 2009

Just lucky you wern't playing CnC4 Singleplayer at the time or you would have lost your game!

on Jul 17, 2009

out of curiosity, who was your previous ISP?

on Jul 17, 2009

Dude that sucks. Glad you got it all worked out though!

This economy, I tell yah....

on Jul 17, 2009

Wow, that's unbelievable. How can they get away with doing that without warning

I'm pleased to see you got things sorted.

 

p.s. don't mention what happened to Demigod gamers, they'll accuse you of ragequitting...

on Jul 17, 2009

Yeah really, who was this ISP. I am guessing its not one of the bigger monopoly type companies, maybe a local ISP?

on Jul 17, 2009

ISP (unfortunately in ID's case) = Incredibly Sh!tty People

I.D.: I can't believe they just shut down w/o notification. Many folks have their telephone service thru the net and sudden loss of service could have very serious implications should someone need fire/police/ambulance service.

For that reason alone the FCC should be notified of this egregious conduct.

I'm sorry for the inconvenience it must have caused, but beyond that, thank G-d you and yours weren't severely damaged.

I suspect you might have wangled a trip to Starbuck's (your fave Hotspot?)...just trying to make you smile...hey, at least the refridgerator was still working.

Welcome home.

on Jul 17, 2009

I can't believe they didn't give you any notice.  Hopefully your new providers will be better.

on Jul 17, 2009

Surprised that you don't have a broadband card for emergencies, since your lively hood depends on the net.

I have to agree with Fuzzy and Doc, hard to understand how they could cut service without warning.

Do you know if they had this planned and warned the residents prior to moving in your new house? Also since you just moved in, have you asked if they are going to refund your original hookup fees?

 

on Jul 17, 2009

Excellent points, CG1.

I.D.: Have Jafo pen them a note.

on Jul 17, 2009

DrJBHL

I.D.: Have Jafo pen them a note.

Excellent idea! They'd be scared shitless...

on Jul 17, 2009

OMG , the big end of town just don't care for us little people.

There must be laws for this type of thing in the US?

on Jul 17, 2009

It's called peripheral latitudes within supported distances and tracking outbound where the weakest contributors may fail to warn when billing stops for services undelivered.

Sabotage, by competition?

 

on Jul 17, 2009

Surprised that you don't have a broadband card for emergencies, since your lively hood depends on the net.

Livelihood .....sounds the same...but quite different.... Spell checker ...

For quite a long time I had 2 accounts... ADSL as the main...with one company...and dialup with another.

Then my dialup acc was hacked exceeding my bandwidth on the ADSL so I pulled it's plug/cancelled the dialup acc.

I'm stuck with just the one now.....except from my place I 'have access' to 2 unprotected WAN networks... so in emergency there's a 'way out'....

on Jul 18, 2009

Wow! No previous warning?

Didn't you had fiber optic installed with those guys? It surely sucks on having to get WAN back like this...

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