Well i don't really know what to say, or how to say it.
But Frogboy is the first dev i have seen in the public who is actually being realistic.

He just simply says: "if you are not happy, don't buy anything from us again or just call me for a refund."

I like what i read here. I will buy nearly everything.
Stardock can have my cash and i just can't wait for GalCivII stuff, Demigod, Sins upcoming features/patches/expansions/mini-expansions, Not-MoM and GalCiv III 

I was going to go home last night and quote the warranty section out of the manual that would usually say something like "free from defects for 90 days or your money back, replacement or fix (read patch)". Imagine my surprise when it turns out that the Sins Stardock warranty is non existent! All there is, is a sentence saying that there is NO warranty.

My point still stands that should have said clearly on the box that internet activated updates were the only updates that would be provided and unlike standard software sales they have NO compulsion given to provide support (They should also have reduced the price of retail to reflect this (it at least would have been fair)).

Oh well, lesson learned. At least I know now to avoid Stardock products in future as well as EA activated/limited installs and Valves software. Humph, the software industries very own axis of evil!

Its just the way you effectively told him to "sod off". To my reading it sounded kind of harsh.
I hardly think its unrealistic for an offline customer to be able to access updates etc? Obviously you do. The least you could have done is printed this clearly on the side of the box so a potential customer could have made an informed decision and this whole petition/request (as opposed to argument) could have been avoided.

Maybe just stop buying PC games then???

Nope, there are plenty of games around that do NOT have activation. I will make sure to support these in future. If that means I miss out on some great titles then so be it, its not the end of the world.

By making my voice heard here I don't expect Stardock to change their policy (it would be nice though) but at least they know that they are driving some paying customers away.

I don't think they'll miss you.

When I was a teenager I worked in a couple of shops, when a customer made a big fuss about nothing the manager used to throw them out, we certainly didn't consider it a loss.

There's always going to be people making a nuisance of themselves, and in forums where there is a sea of people who don't care enough to comment or who silently agree/disagree you can bet there will be a few who will loudly find issue with anything.

Personally the whole impulse patching issue is a non point for me because I buy the software and my gaming computer has internet access.. If it didn't have internet access on my gaming computer then I would probably be a little upset and lashing out on the forums. Where else is he supposed to talk about this?

If I remember correctly it used to be possible to download the patches directly from the website, if this has changed then Stardock really should mention that an internet connection is required for updates on future game boxes/marketing materials just so everyone knows what their getting into..

Sins does not have Internet activated updates. 

We simply require you to download the updates from us.

Venym - if everyone spoke as you do, I would lose complete faith in the industry and quit my job. Fortunately you are a rare ungrateful parasite among a loyal community of gamers that want to live in the PC gaming golden years. Please take your refund back to the bank or the person who paid you to whine here after every public release. If its ok with you I have an expansion and massive free update to work on

Ouch, Craig! So much for you guys living vicariously through all of us being mean to the poor kid

Oh right, I could swarn you said all updates needed to be activated before you could start the game again.

If thats the case, how will I go about installing the update on my offline games cimputer. (No internet at home, only at work)

Thanks