Update: WinCustomize/Stardock Downtime

Published on September 11, 2013 By Island Dog In Personal Computing

Yesterday we performed some server maintenance during which that time many Stardock services were not available. Situations occurred where this downtime was extended beyond the estimated time and our team were working tirelessly to get everything back up and running.

All sites and services are back. If you are still seeing any issues like broken images please do a hard refresh on your browser a few times and try again. If problems persist, please post in this thread only so we can investigate further.

We apologize for any inconvenience this may have caused, and appreciate your patience.

Comments (Page 2)

BoXXi

on Sep 12, 2013

Thanks guys!! Everything is good again.....

Gaspershooters

on Sep 12, 2013

PoSmedley

reply 6

Not to complain, since I don't know what the maintenance was for, but the 'search' option is still severely broken. I like to use it when I want to find matching Rainlendars, docks, etc., and it's pretty hit and miss. Sometimes, nothing will come up at all and I use Google to find it, which refers me back to the page on WC where the skin is.

Don't know if you all are aware of this or not or if it is something that just isn't a priority...just thought I'd mention it.

Yes,the search engine WC has implemented is unusable. The end result is worse than Google's.

Uvah

on Sep 12, 2013

I felt like the world had vanished. Boo hoo...

Wizard1956

on Sep 12, 2013

Gaspershooters

reply 17

Yes,the search engine WC has implemented is unusable. The end result is worse than Google's.

The old search function was faster, easier to use and yeilded far better results, imho.

Island Dog

on Sep 12, 2013

What search engine are you referring to? The skin search has not changed.

Wizard1956

on Sep 12, 2013

The forums search function I used to use to find answers for people. The old way would find old posts that were relevent to my search, the one that it uses now just finds clutter, that I have to wade through to find the correct posts, which is partly why I'm not as helpful as I once was. (That and a lack of time on my part)

Sorry, I should have been more specific. I rarely use the skin search.

RedneckDude

on Sep 12, 2013

Slacker....

PoSmedley

on Sep 12, 2013

Island Dog

reply 20

What search engine are you referring to?

The ability to search for skins.

If you type in skin names like 'Fabre' for instance, it will return 'No results found'.

(*Tried to post image but forums won't let me?)

If you Google Fabre Windowblind, you get the link to the WC page it is on.

https://www.wincustomize.com/explore/windowblinds/4626/page/6

This tends to happen with older skins, but you would be surprised how many skins done within the past few years this happens with. Not only does the windowblind not come up but it doesn't show the Rainy's, docks, etc. In some cases, you get the windowblind but none of the other matching skins that ARE in the WC gallery.

RedneckDude

on Sep 12, 2013

I agree with Po. I see this all the time, even looking for my own skins.

Island Dog

on Sep 12, 2013

Wizard1956

reply 21

The new forum search is much better than the Google one as I extensively tested many search scenarios. The key is using the menus.

Island Dog

on Sep 12, 2013

PoSmedley

reply 23

Quoting Island Dog, reply 20What search engine are you referring to?

The ability to search for skins.

If you type in skin names like 'Fabre' for instance, it will return 'No results found'.

(*Tried to post image but forums won't let me?)

If you Google Fabre Windowblind, you get the link to the WC page it is on.

https://www.wincustomize.com/explore/windowblinds/4626/page/6

This tends to happen with older skins, but you would be surprised how many skins done within the past few years this happens with. Not only does the windowblind not come up but it doesn't show the Rainy's, docks, etc. In some cases, you get the windowblind but none of the other matching skins that ARE in the WC gallery.

I'll look into this.

Wizard1956

on Sep 12, 2013

Island Dog

reply 25

The new forum search is much better than the Google one as I extensively tested many search scenarios. The key is using the menus

I have tried that on several occasions but could never get the thing pointed in the right direction, it still failed to narrow things down enough. Instead, I found it easier and faster to wade through my 91 pages of replies to find links or info I needed to use again. All I need to remember is an approximate date. As long as I can get to those one way or another, I'm happy there.

That works for the past. On to the future:

(*flashback to 2008* enter Stardock software nOOb, yours truly. The forum search was my best friend.) I don't boot into 8 enough to keep up with things there. That makes me of little help to newer users and being helpful is what I try focus on here at WC. (It sure isn't my artistic ability) Anything I need to know about Windows 8 only software and/or features, I'll need to search for, just as I did for Vista/7 if I want to keep collecting those karma points.

Bottom line: A good search engine makes me look smarter.

BTW,put me down for another subscription, you guys work hard for it.

Gaspershooters

on Sep 13, 2013

PoSmedley

reply 23

Correct,it's so frustrated. Try to search "NextOS",see the result on yourself.

https://www.wincustomize.com/explore/all/search/nextos

But,with Google,voilà:

https://www.google.com/#q=nextos+site:www.wincustomize.com

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