We need some data.

If you are having this issue please report the following:

• Do you have a previous version of CFX installed? (previous to 2.11)
• What version do you have installed?
• How did you install the earlier version CFX?  (Stand-alone, SDC, Impulse)
• Do you see that version of CFX in the installed software list in SDC?
• Do you see 2.11 on available on the web store?
• If not, what do you see?
• Do you see 2.11 in SCD?
• Describe your problem.

Thanks.

Bonjour

Installé ,fonctionne très bien

Merci, thanks

Installed on two rigs.

XP-2.11      Win7/64-2.11

SDC for both.

2.10 shows as installed and 2.11 still shows as available in SDC.

No problems launching or using the control panel on either unit.

Installed on W7 Home Premium x64.

sdc

shows 2.11 installed, 'about' confirms 2.11

Thanks for looking into this Zubaz,

I had CursorFX 2.10 installed and initially I had used Impulse, but then when it went away I uninstalled, did a registry clean and installed the stand-alone version.

As stated before I now uninstalled and reinstalled via SDC after a registry clean and reboot, but it still says version 2.10 when I click About, it still shows version 2.10 in SDC, and it still shows version 2.10.023 at the store for me as available.  It does show on my list of installed software in SDC.

I am on Windows 7 64-bit. I did not check my XP or Vista as I really don't use them any more, but I don;t think that would make a difference.

Installed on Win 7 64 bit

Version 2.10

SDC

2.10 shows as installed, update not showing as available

Not showing on Stardock, My Account, My Downloads page either

Or, are you seeing the following?

No, I am seeing version 2.10.023 when I do that, and mine says "Cursor FX Plus (Upgrade)".

Installed from SDC, CursorFX Plus 2.11

W 7  64bit

Shows as installed.

Then SDC opens. I no longer have Cursor 2.11 in the updates section. It shows installed. 

I can no longer access from icon.

This sign pops up before SDC  opens.

I'm seeing the same thing.  Could this be an account problem rather than a problem with the update?  My Object Desktop subscription expires on 3 Dec 2012.

From the store, that is what I get on m/o , 2.11.0

Try again in five minutes.