Published on February 22, 2011 By Island Dog In Elemental News

For the last couple of years Stardock has released its Customer Report to the public, and we have always received a great response to it, so I’m happy to present the Stardock Customer Report 2010.  This report is part of the internal business plan of Stardock along with results from our yearly customer survey that we send out to our customers.

View: Stardock Customer Report 2010

 


Comments (Page 2)
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on Feb 24, 2011

I really appreciate that you guys release this information. It feels nice to know what is going on and some of the news inside has got me excited.

on Feb 26, 2011

Excellent... but, now i want to hear about some GC3 plans!

 

on Feb 28, 2011

Godplex
Great read, thanks!

I particularly enjoyed the compiled statistics from the customer survey; I was surprised to see that Impulse users favored Android phones over iPhones. I guess the openness and edginess tends to attract more elite computer users, like developers/enthusiasts. I'm curious to know how many others here are programmers or techies of some kind.

One thing I'm wondering is how Stardock plans to promote the Gamer's Bill of Rights to bigger companies, like Ubisoft, whose DRM flies in the face of a number of the principles? Don't get me wrong, I'm glad I could buy Settlers 7 on Impulse (it's favorite distribution platform when I have a choice) but the game requires you to register with Ubisoft and be connected to the Internet while playing. Is it just a matter of waiting until gamers get so fed up that Ubisoft starts losing money, and is forced to adopt some sort of ethical policy?

 

Ubi's already losing money on their PC stuff.  They'll more likely just abandon PC.  Little of value will be lost.

There's money to be made in PC, but console's the easier money for megacorps.

 

I'd love to see Impulse go after more underrepresented genres- maybe get a couple of fighting games, some more shooters and dating sims.

Skullgirls might be a good choice for a PC fighter- American-made game supposedly ready this year.

 

 

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